At Rameen Clothing Brand, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Return & Refund Policy
We offer a 15-day return and refund policy from the date of delivery.
To be eligible for a return or refund:
- The item must be unused and unwashed
- Original tags and packaging must be intact
- The product should be in the same condition as received
- Proof of purchase or order number is required
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund. Approved refunds will be processed within a few working days.
Exchange Policy
We also offer exchanges within 15 days of delivery.
You can request an exchange if:
- You received the wrong size
- The product arrived damaged
- You received the wrong item
Exchange requests are subject to product availability.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Used or washed items
- Products without original tags or packaging
- Items damaged after delivery
Return Process
To request a return, refund, or exchange, please contact our support team with your order details.
Email: rameenclothingbrand@gmail.com
WhatsApp: +92 3241665746
Our team will guide you through the process.
Shipping Charges
- Customers may be responsible for return shipping charges unless the item received was damaged or incorrect.
- Original shipping charges are non-refundable.
Need Help?
If you have any questions regarding returns, refunds, or exchanges, feel free to contact us anytime.